Last Revised: April 8, 2021
Below we have listed important legal terms that apply to anyone who visits our website or uses our services. These terms are necessary in order to protect both you and us, and to make our services possible and more enjoyable for everyone. Taxesagency.ae offers a wide range of services and features and part of the terms below may not be relevant to the specific services you use.
We understand that legal terms can be exhausting to read, and we’ve tried to make the experience more pleasant. If you have any suggestions on how we can improve them, you are more than welcome to contact us at email@example.com.
1.1. Our Purpose
Our services offer our users the ability to easily create beautiful and highly functional online presence, to manage and promote businesses, content and ideas, and have an overall great experience doing so – without being tech-savvy or a design guru. As detailed below, we offer our users numerous tools and features for creating, publishing and use of stunning websites, online e-commerce platforms, newsletters, galleries, media players, mobile apps and other online and mobile online and mobile applications, tools and services. The online and mobile websites and platforms created by Users are collectively referred to herein as (“User Platform(s)”).
Taxesagency.ae offers online and mobile services and tools, that let create, manage and or/use your own online and mobile presence.
1.2. Legal Agreement
The Taxesagency.ae Terms constitute a binding and enforceable legal contract between Taxesagency.ae Ltd. and its affiliated companies and subsidiaries worldwide (“Taxesagency.ae”, “us” or “we”) and you in relation to the use of any Taxesagency.ae Services - so please read them carefully.
1.3. User Account
In order to access and use certain sections and features of the Taxesagency.ae Services, you must first register and create an account with Taxesagency.ae (“User Account”).
If anyone other than yourself accesses your User Account and/or any of your User Platforms’ settings, they may perform any actions available to you (unless as specifically stated otherwise on the Taxesagency.ae Services), make changes to your User Platform(s) and User Account, and accept any legal terms available therein, make various representations and warranties and more – and all such activities will be deemed to have occurred on your behalf and in your name.
Therefore, we strongly encourage you to keep the log-in credentials of your User Account confidential, and allow such access only to people you trust - as you will be solely and fully responsible for all activities that occur under your User Account and/or User Platforms (including for any representations, warranties and undertakings made therein), whether or not specifically authorized by you, and for any damages, expenses or losses that may result from such activities.
You must provide accurate and complete information when registering your User Account and using the Taxesagency.ae Services, to which you are the sole and exclusive rights holder. We strongly encourage you to provide your own (or your company’s) contact and billing details, including your valid e-mail address, as we may use it to identify and determine the actual and true owner of the User Account and/or User Content (as defined below) submitted to us.
In case of a dispute on User Account ownership, we reserve the right to determine ownership to a User Account based on our reasonable judgment, whether or not an independent investigation has been conducted by us. However, if we cannot make such determination (as we may deem in our sole discretion), we reserve the right to avoid doing so and/or suspend a User Account until the parties disputing such ownership, reach a resolution, without liability to you or to any other party. We may request documentation (e.g. government-issued ID, a business license) that may assist us in determining ownership. Among others, we may consider the principles set forth below.
Taxesagency.ae will consider the owner of a User Account, User Platform and/or User Content created and/or uploaded to the relevant Taxesagency.ae Service, as the person or entity who has access to the e-mail address then listed in Taxesagency.ae’s records for such User Account under which such User Platform or User Content was created.
If any Paid Services (as defined in Section 5 below) were purchased via a User Account, Taxesagency.ae will consider the owner of such User Account and/or the relevant User Platform and/or User Content created thereunder, may be considered to be the person or entity whose billing details were used to purchase such Paid Services (“Billing Information”). Notwithstanding the foregoing, when applicable if a User Platform was connected to an external domain name (either imported or purchased as part of certain Paid Services, as defined below), and such domain’s registration information is publicly available via the WHOIS database provided on the www.whois.net website or on Taxesagency.ae’s database, Taxesagency.ae will consider the owner of such User Platform as the person or entity registered as the registrant of such domain thereunder. In the event that an individual and an organization are both registered as the registrant or the registrant organization of such domain, Taxesagency.ae will consider the organization as the actual owner of the domain, and therefore as the owner of the User Platform connected to such domain. In event the Billing Information indicates one person as the owner of the User Platform and the domain registration indicates a different owner, Taxesagency.ae shall consider the person registered as the owner of the domain connected to the Taxesagency.ae Account as the owner of the User Platform.
Notwithstanding the forgoing, Taxesagency.ae shall have the right to determine the ownership of User Content and/or a User Website as it chooses, including by ignoring the indications set forth above, in event Taxesagency.ae deems, at its sole discretion, that the situation justifies such determination, all based upon the factual situation as determined by Taxesagency.ae.
To use certain of our services, you need to create a user account.
You should keep your username and password protected and safe, and only allow people you trust to access your account or website settings.
All activities that occur under your user account or website are your responsibility.
The account information you provide us must be your own (or your company’s), and be accurate and complete.
When a user account is disputed, we may determine the ownership of such user account.
2. Your Obligations
2.1. You represent and warrant that:
you are at least thirteen (13) years of age, or sixteen (16) years of age if you are an individual within the European Union (EU), or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into the Taxesagency.ae Terms and to form a binding agreement, for yourself or on behalf of the person or entity committed by you to the Taxesagency.ae Terms;
you are not a resident of (or will use the Taxesagency.ae Services in) a country that the U.S. government has embargoed for use of the Taxesagency.ae Services, nor are you named on the U.S. Treasury Department’s list of Specially Designated Nationals or any other applicable trade sanctioning regulations;
your country of residence and/or your company’s country of incorporation is the same as the country specified in the contact and/or billing address you provide us;
you understand that Taxesagency.ae does not provide any legal advice or any recommendation with respect to any laws or requirements applicable to your use or any of your End Users, or your compliance therewith;
And specifically regarding your User Content:
you confirm you own all rights in and to any content uploaded or provided by you, or imported, copied or uploaded by Taxesagency.ae Services for you, to your User Platform (“User Content”), including any designs, images, animations, videos, audio files, fonts, logos, code, illustrations, compositions, artworks, interfaces, usernames, information you provide for the purpose of creating a subdomain name, text, literary works and any other materials (“Content”), or otherwise have (and will continue to have) the full power, title, licenses, consents and authority, in and to the User Content, as necessary to legally access to, import, copy, use, publish, transfer or license such User Content, by you and us or any of our affiliates;
you have (and will maintain) the full power, title, licenses, consents and authority to allow Taxesagency.ae Services to access any websites, web pages and/or other online services, for the purpose of importing, copying, displaying, uploading, transmitting and/or otherwise using, your User Content.
the User Content is (and will continue to be) true, current, accurate, non-infringing upon any third party rights, and in no way unlawful for you to upload, import, copy, possess, post, transmit, display or otherwise use, in the country in which you or your User Platform’s visitors and users (“End Users”) reside, or for Taxesagency.ae and/or your End Users to access, import, copy, upload, use or possess in connection with the Taxesagency.ae Services;
you have obtained all consents and permissions required under all applicable laws, regarding the posting, transmission and publication of any personal information and/or image or likeness of any person, entity or property which is part of the User Content, and you will adhere to all laws applicable thereto.
In order to use our services, there are certain obligations and conditions you need to meet.
Among others, you need to be of a certain legal age of majority, reside and use our services in a permitted location.
In addition, you must own all rights in any content you upload or publish or that we access, import and/or upload for you via our services, ensure that such content is legal and reliable, and that anything you do with it (or enable Taxesagency.ae or your end users to do with it) is legal.
2.2. You undertake and agree to:
fully comply with all applicable laws and any other contractual terms which govern your use of the Taxesagency.ae Services (and any related interaction or transaction), including those specific laws applicable to you or your End Users in any of your geographical locations;
be solely responsible and liable with respect to any of the uses of the Taxesagency.ae Services which occur under your User Account and/or User Platform(s), and for any of your User Content (including for any consequences of accessing, importing, uploading, copying, using or publishing such User Content on or with respect to the Taxesagency.ae Services);
regularly and independently save and backup any of your User Content and the information that is being processed by you regarding your User Platform, including with respect to End Users, User Products, and any applications and/or Third Party Services used by you;
receive from time to time promotional messages and materials from Taxesagency.ae or its partners, by mail, e-mail or any other contact form you may provide us with (including your phone number for calls or text messages). If you wish not to receive such promotional materials or notices – please just notify us at any time;
allow Taxesagency.ae to use in perpetuity, worldwide and free of charge, any version of your User Platform (or any part thereof) for any of Taxesagency.ae’s marketing and promotional activities, online and/or offline, and modify it as reasonably required for such purposes, and you waive any claims against Taxesagency.ae or anyone on its behalf relating to any past, present or future moral rights, artists’ rights, or any other similar rights worldwide that you may have in or to your User Platform with respect to such limited permitted uses;
Taxesagency.ae’s sole discretion as to the means, manner, and method for performing the Taxesagency.ae Services, including those regarding the hosting, transmission, publication and/or display of any User Platforms and/or Content (including the inclusion and presentation of any advertisements or other commercial content with respect thereto).
Taxesagency.ae shall have the right to offer the Taxesagency.ae Services in alternative price plans and impose different restrictions as for the upload, storage, download and use of the Taxesagency.ae Services in each price plan, including, without limitation, restrictions on network traffic and bandwidth, size and/or length of Content, quality and/or format of Content, sources of Content, volume of download time, number of subscribers to your Content, etc.
#ItsThatEasy - List of Musts
You must comply with all applicable laws.
You will be responsible for your actions and for the actions of anyone who accesses your user account or user platform settings.
You shall regularly save backups of your content.
You agree that we or our partners may send you promotional messages and content.
You can easily opt-out of receiving promotional messages by contacting us.
You allow us to use your website for our promotional activities, and to determine the manner in which the services will be performed.
You agree that Taxesagency.ae has the right to impose and change price plans for its Services. Additionally, Taxesagency.ae may impose restrictions depending on your specific usage of the Service.
2.3. You agree and undertake not to:
copy, modify, create derivative works of, download, adapt, reverse engineer, emulate, migrate to another service, translate, compile, decompile or disassemble the Taxesagency.ae Website, the Taxesagency.ae Services (or any part thereof), any Content offered by Taxesagency.ae or Third Party Services for use and display within User Platforms (“Licensed Content”) and/or any part thereof in any way, or publicly display, perform, transmit or distribute any of the foregoing without Taxesagency.ae’s prior written and specific consent and/or as expressly permitted under the Taxesagency.ae Terms;
submit, transmit or display any User Content, or use Licensed Content in a context, which may be deemed as defamatory, libelous, obscene, harassing, threatening, incendiary, abusive, racist, offensive, deceptive or fraudulent, encouraging criminal or harmful conduct, or which otherwise violates the rights of Taxesagency.ae or any third party (including any intellectual property rights, privacy rights, contractual or fiduciary rights), or otherwise shows any person, entity or brand in a bad or disparaging light, without their prior explicit approval;
use any illegal action to collect login data and/or passwords for other websites, third parties, software or services;
phish, collect, upload, or otherwise make available credit card information or other forms of financial data used for collecting payments, unless done in accordance with any applicable law, including, with the PCI DSS standard when applicable;
upload, insert, collect or otherwise make available within the Taxesagency.ae Website or the Taxesagency.ae Services (or any part thereof), any malicious, unlawful, defamatory or obscene Content;
publish and/or make any use of the Taxesagency.ae Services or Licensed Content on any website, media, network or system other than those provided by Taxesagency.ae, and/or frame, “deep link”, “page scrape”, mirror and/or create a browser or border environment around any of the Taxesagency.ae Services, Licensed Content and/or User Platform (or any part thereof), except as expressly permitted by Taxesagency.ae, in advance and in writing;
use any “robot”, “spider” or other automatic device, program, script, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the Taxesagency.ae Services (or its data and/or Content), or in any way reproduce or circumvent the navigational structure or presentation of any of the Taxesagency.ae Services to obtain or attempt to obtain any materials, documents, services or information through any means not purposely made available through the Taxesagency.ae Services;
act in a manner which might be perceived as damaging to Taxesagency.ae’s reputation and goodwill or which may bring Taxesagency.ae into disrepute or harm;
purchase search engine or other pay per click keywords (such as Google AdWords), or domain names that use Taxesagency.ae or Taxesagency.ae Marks and/or variations and misspellings thereof;
impersonate any person or entity or provide false information on the Taxesagency.ae Services and/or User Platform, whether directly or indirectly, or otherwise perform any manipulation in order to disguise your identity or the origin of any message or transmittal you send to Taxesagency.ae and/or any End Users;
falsely state or otherwise misrepresent your affiliation with any person or entity, or falsely express or imply that Taxesagency.ae or any third party endorses you, your User Platform, your business, your User Products, or any statement you make;
reverse look-up, trace, or seek to trace another User of Taxesagency.ae Services, or otherwise interfere with or violate any other User’s right to privacy or other rights, or harvest or collect personally identifiable information about visitors or users of the Taxesagency.ae Services and/or User Platform without their express and informed consent;
disable, circumvent, bypass or otherwise avoid any measures used to prevent or restrict access to the Taxesagency.ae Services, User Platform, the account of another User(s), or any other systems or networks connected to the Taxesagency.ae Services, by hacking, password mining, or other illegitimate or prohibited means;
probe, scan, or test the vulnerability of the Taxesagency.ae Services or any network connected to the Taxesagency.ae Services;
upload to the Taxesagency.ae Services and/or User Platform or otherwise use them to design, develop, distribute and/or otherwise transmit or execute, any virus, worm, Trojan Horse, time bomb, web bug, spyware, malware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component;
take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Taxesagency.ae Services or Taxesagency.ae’s systems or networks connected to the Taxesagency.ae Services, or otherwise interfere with or disrupt the operation of any of the Taxesagency.ae Services, or the servers or networks that host them or make them available, or disobey any requirements, procedures, policies, or regulations of such servers or networks;
use any of the Taxesagency.ae Services and/or User Platform in connection with any form of spam, unsolicited mail, fraud, scam, phishing, “chain letters”, “pyramid schemes” or similar conduct, or otherwise engage in unethical marketing or advertising;
use the Taxesagency.ae Services for the creation and operation of websites whose main purpose (directly or indirectly) is video streaming;
access to Taxesagency.ae Services, User Accounts, Licensed Content and/or User Content, through any means or technology (e.g. scraping and crawling), other than our publicly supported interfaces.
sell, license, or exploit for any commercial purposes any use of or access to the Licensed Content and/or Taxesagency.ae Services, except as expressly permitted by the Taxesagency.ae Terms;
remove or alter any copyright notices, watermarks, restrictions and signs indicating proprietary rights of any of our licensors, including copyright mark [©], Creative Commons [(cc)] indicators, or trademarks [® or ™] contained in or accompanying the Taxesagency.ae Services and/or Licensed Content; or
violate, attempt to violate, or otherwise fail to comply with any of the Taxesagency.ae Terms or any laws or requirements applicable to your use of the Taxesagency.ae Services.
access or use the Services for benchmarking or similar competitive analysis purposes or in order to build a competitive product or service.
You acknowledge and agree that your failure to abide by any of the foregoing or any misrepresentation made by you herein may result in the immediate termination of your User Account and/or any Services provided to you – with or without further notice to you, and without any refund of amounts paid on account of any such Services.
#ItsThatEasy - List of Don’ts
In general, we just want you to be nice, and avoid doing anything that might harm us or anyone else.
Among others, you may not copy our materials, use any content in an illegal or harmful manner, use our services or content on any platform or website not provided by us, make any misrepresentations or abuse our Services, or otherwise violate anyone’s rights or any applicable laws.
Failure to abide by any of these rules may bring us to cancel your account and stop providing you with any services.
3. Content and Ownership
3.1. Your Intellectual Property
As between Taxesagency.ae and you, you shall own all intellectual property pertaining to your User Content and to any other materials created by you, including to any designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, code, interfaces, text and literary works. Taxesagency.ae does not claim ownership rights on your content. For the sole purpose of granting you the service, You know and agree that we will need to access, upload and/or copy your User Content to our platform, including cloud services and CDN’s, to make display adjustments, to duplicate for backup and perform any other technical actions and/or uses required to perform our services, as we deem fit.
You own all rights to your content. We may handle your content in order to provide you with our services.
3.2. Taxesagency.ae’s Intellectual Property
All rights, title and interest in and to the Taxesagency.ae Services, including any and all copyrightable materials or any other content thereof which is or may be subject to any intellectual property rights under any applicable law (including any artwork, graphics, images, website templates and widgets, literary work, source and object code, computer code (including html), applications, audio, music, video and other media, designs, animations, interfaces, documentation, derivatives and versions thereof, the “look and feel” of the Taxesagency.ae Services, methods, products, algorithms, data, interactive features and objects, advertising and acquisition tools and methods, inventions, trade secrets, logos, domains, customized URLs, trademarks, service marks, trade names and other proprietary identifiers, whether or not registered and/or capable of being registered (collectively, “Intellectual Property”), and any derivations thereof, are owned by and/or licensed to Taxesagency.ae.
Subject to your full compliance with the Taxesagency.ae Terms and timely payment of all applicable Fees, Taxesagency.ae hereby grants you, upon creating your User Account and for as long as Taxesagency.ae wishes to provide you with the Taxesagency.ae Services, a non-exclusive, non-transferable, non-sublicensable, fully revocable, limited license to use the Taxesagency.ae Services and Licensed Content, for the purpose of generating and displaying your User Platform to End Users and offering your User Products (as defined below) therein, solely as expressly permitted under the Taxesagency.ae Terms, and solely within the Taxesagency.ae Services.
The Taxesagency.ae Terms do not convey any right or interest in or to Taxesagency.ae’s Intellectual Property (or any part thereof), except only for the limited license expressly granted above. Nothing in the Taxesagency.ae Terms constitutes an assignment or waiver of Taxesagency.ae’s Intellectual Property rights under any law.
In addition to the above, certain fonts made available to you within the Taxesagency.ae Services, are licensed to Taxesagency.ae by a third party provider, and are therefore subject to additional license terms of such provider, which are summarized and available for your review at https://www.Taxesagency.ae/about/mono-terms-of-use.
We own all rights in and to our services, content, data, technology and features.
You may use our services and content so long as you fully comply with these terms and ensure full and timely payments.
Certain fonts which are available to you are licensed by a third party, make sure you read their terms as well.
3.3. Feedback and Suggestions
If you provide us with any suggestions, comments or other feedback relating to the Taxesagency.ae Services (whether existing, suggested or contemplated), which is or may be subject to any Intellectual Property rights (“Feedback”), such Feedback shall be exclusively owned by Taxesagency.ae. By providing such Feedback to Taxesagency.ae, you acknowledge and agree that it may be used by Taxesagency.ae in order to: (i) further develop, customize and improve of the Taxesagency.ae Services, (ii) provide ongoing assistance and technical support, (iii) contact you with general or personalized Taxesagency.ae -related notices and/or interview requests based on your feedback or otherwise, (iv) facilitate, sponsor and offer certain promotions, and monitor performance, (v) to create aggregated statistical data and other aggregated and/or inferred information, which Taxesagency.ae may use to provide and improve its services, (vi) to enhance Taxesagency.ae data security and fraud prevention capabilities, and (vii) to comply with any applicable laws and regulations. In addition, you (1) represent and warrant that such Feedback is accurate, complete, and does not infringe on any third party rights; (2) irrevocably assign to Taxesagency.ae any right, title and interest you may have in such Feedback and (3) explicitly and irrevocably waive any and all claims relating to any past, present or future moral rights, artists’ rights, or any other similar rights worldwide in or to such Feedback.
We welcome any form of feedback or suggestions. If you do provide us with any, please make sure that it is accurate and legal.
5. Service Fees
5.1. Paid Services
The use of certain Taxesagency.ae Services may be subject to payment of particular fees, as determined by Taxesagency.ae in its sole discretion (“Paid Services” and “Fee(s)”, respectively). Taxesagency.ae will provide notice of such Fees then in effect in relation to such Paid Services. If you wish to receive or use such Paid Services, you are required to pay all applicable Fees in advance.
Taxesagency.ae reserves the right to change its Fees at any time, upon notice to you if such change may affect your existing subscriptions. If you received a discount or other promotional offer, Taxesagency.ae shall have the right to automatically and without notice renew your subscription to such Taxesagency.ae Service(s) at the full applicable Fee.
All Fees shall be deemed to be in U.S. Dollars, except as specifically stated otherwise in writing by Taxesagency.ae. To the extent permitted by law (and unless specified otherwise by Taxesagency.ae in writing), all Fees are exclusive of all taxes (including value added tax, sales tax, goods and services tax, etc.), levies or duties imposed by taxing authorities (“Taxes”), and you shall be responsible for payment of all applicable Taxes relating to your use of the Taxesagency.ae Services, or to any payments or purchases made by you. If Taxesagency.ae is obligated to collect or pay Taxes for the Fees payable by you, and whether or not such Taxes were added and collected from you for previous transactions, such Taxes may be added to the payment of any outstanding Fees and will be reflected in the Invoice for such transaction. We recommend that you verify the existence of any additional fees you may be charged by third parties in connection with the purchase of Paid Services or in connection with the renewal thereof (such as international transaction fees, currency exchange fees or fees due to banks or credit card companies). Taxesagency.ae is not responsible for any such additional fees or costs.
As part of registering or submitting information to receive Paid Services, you also authorize Taxesagency.ae (either directly or through its affiliates, subsidiaries or other third parties) to request and collect payment and service fees (or otherwise charge, refund or take any other billing actions) from our payment provider or your designated banking account, and to make any inquiries Taxesagency.ae or its affiliates may consider necessary to validate your designated payment account or financial information, in order to ensure prompt payment, including for the purpose of receiving updated payment details from your payment, credit card or banking account provider (e.g., updated expiry date or card number as may be provided to us by your credit card company).
You must keep a credit card stored with Taxesagency.ae to pay for your Paid Services (“Stored Card”). You will be able to identify your Stored Card by its last four digits as in your Account Settings Page.
Some of our services cost money. We will let you know how much beforehand
Our prices are stated in U.S. Dollars and before taxes, unless otherwise said.
If needed, we or our affiliates may request and collect payments and related information from the relevant payment providers and banks.
Invoices for our paid services will be available in your user account.
5.3. Subscription Auto-Renewals
In order to ensure that you do not experience any interruption or loss of services, certain Paid Services include an automatic renewal option by default, according to which, unless you turn-off the auto-renewal option, such Paid Services will automatically renew upon the end of the applicable subscription period, for a renewal period equal in time to the original subscription period (excluding extended periods) and, unless otherwise notified to you, at the same price (subject to applicable Taxes changes and excluding any discount or other promotional offer provided for the first period) (“Renewing Paid Services”). For example, if the original subscription period for a Service is one month, each of its renewal periods (where applicable) will be for one month. Accordingly, where applicable, Taxesagency.ae will attempt to automatically charge you the applicable Fees using the Stored Card, within up-to two (2) weeks before such renewal period commences. In the event of failure to collect the Fees owed by you, we may in our sole discretion (but shall not be obligated to) retry to collect on a later time, and/or suspend or cancel your User Account, without further notice. If your Renewing Paid Service is subject to a yearly or multiple-year subscription period, Taxesagency.ae will endeavor to provide you a notice prior to the renewal of such Paid Service at least thirty (30) days in advance of the renewal date.
By entering into this Agreement and by purchasing a Renewing Paid Service, you acknowledge and agree that the Renewing Paid Service shall automatically renew in accordance with the above terms.
You may turn-off the auto-renewal option for Renewing Paid Services at any time via your User Account or by visiting Taxesagency.ae Help Center.
Certain domains are subject to a different renewal policy as detailed in the Domains Registration Agreement. Notwithstanding anything to the contrary in the foregoing, you are and shall be solely responsible to verify and ensure the successful renewal of the Taxesagency.ae Services you use (whether or not such Taxesagency.ae Services are subject to automatic subscription renewals). Accordingly, you shall be solely responsible with respect to any discontinuation of any Taxesagency.ae Services previously purchased by you, including due to a cancellation, failure to charge the applicable recurring Fees, or due to any Taxesagency.ae Services not being subject to automatic subscription renewals. You acknowledge and agree that you shall not have any claims against Taxesagency.ae in relation to the discontinuation of any Taxesagency.ae Services or Third Party Services, for whatever reason.
To make sure you don’t lose your domain or experience
interruptions with your website at the end of your subscription period, we’ll automatically renew our service and bill you accordingly, in regular intervals as your initial subscription, unless you turn-off auto-renewal.
Some services whether on purpose or mistake may not automatically renew. You should make sure that your subscriptions are renewed in time.
5.4. Money-Back Guarantee
If you are not satisfied with Taxesagency.ae Services that are subject to a Fee for a period of service or subscription commitment and which is your initial purchase of such service, you may provide notice of cancellation for any reason within fourteen (14) days of having first ordered or activated such Taxesagency.ae Services (the “Refund” and “Refund Period”). The Refund is applicable only to the initial purchase of Taxesagency.ae services which is an upgrading of a free website by purchasing a Premium Plan (as offered on the Taxesagency.ae Website). The Refund is not applicable to any additional purchases, upgrades, modification or renewals of Taxesagency.ae Services. If you reside in a jurisdiction which requires a longer Refund Period, we will of course be happy to accommodate such requirements in accordance with all applicable laws. If Taxesagency.ae receives such notice within such Refund Period, Taxesagency.ae will refund to you the amount Taxesagency.ae charged you for such Taxesagency.ae Services, in currency you were originally charged in, and cancel them accordingly. Please note that the Refund amount may be different than the amount you were charged due to currency changes and third party fees. Taxesagency.ae will not be responsible for any differences caused by change of currency exchange rates or fees you were charged by third parties. After the Refund Period, the Fees paid by you are non-refundable and non-cancellable. In addition, if we find that a notice of cancellation has been given in bad faith or in an illegitimate attempt to avoid payment for services actually received and enjoyed, we reserve our right to still charge the User who provided such notice for any Taxesagency.ae Services actually received, as permitted by law.
Please note: Certain services purchased on or through the Taxesagency.ae Services may be non-refundable. These include Third Party Services such as domains, business tools and applications. The terms of each purchased service or application are indicated on the Taxesagency.ae Website and/or as part of or during the process of purchasing such services or applications. It is your obligation to verify your ability to cancel a service prior to purchasing it. Taxesagency.ae will not refund any amounts paid for non-refundable Paid Services, applications or Third Party Services.
We are happy to offer a 14-day money-back guarantee for our monthly or annual paid services when first purchased. This may be extended according to the law.
Please carefully check the terms of each service before buying, since some services are non-refundable.
If, at any time, we record a decline, chargeback or other rejection of a charge of any payable Fees on your Taxesagency.ae account (“Chargeback”), this will be considered as a breach of your payment obligations hereunder, and your use of the Taxesagency.ae Services may be automatically disabled or terminated.
In the event a Chargeback is performed, your User Account may be blocked without the option to re-purchase or re-use it, and any data contained in such User Account, including any domains, applications and Third Party Services may be subject to cancellation and Capacity Loss (as defined in Section 6.3 below).
Your use of the Taxesagency.ae Services will not resume until you re-subscribe for any such Taxesagency.ae Services, and pay any applicable Fees in full, including any fees and expenses incurred by Taxesagency.ae and/or any Third Party Services for each Chargeback received (including Fees for Taxesagency.ae Services provided prior to the Chargeback, handling and processing charges and fees incurred by the payment processor).
If you have any questions or concerns regarding a payment made to Taxesagency.ae, we encourage you to first contact our Customer Support team before filing a Chargeback or reversal of payment, in order to prevent the Taxesagency.ae Services from being cancelled and your User Account being blocked, and to avoid the filing of an unwarranted or erroneous Chargeback, which may result in your being liable for its applicable Fees, in addition to re-payment of all the Fees applicable to the Taxesagency.ae Services purchased (and charged-back) by you.
We reserve our right to dispute any Chargeback received, including by providing the relevant credit card company or financial institution with any information and documentation proving that the User responsible for such Chargeback did in fact authorize the transaction and make use of the services rendered thereafter.
Chargebacks may bring us to cancel your account, so we urge you to avoid causing them.
Please contact our Customer Support team before filing a chargeback. You will be responsible for any incorrect fees, losses and expenses that follow.
6.1. Cancellation by User
You may discontinue to use and request to cancel your User Account and/or any Taxesagency.ae Services at any time, in accordance with the instructions available on the Taxesagency.ae Services. The effective date and time for such cancellation shall be the date and time on which you have completed the cancellation process on the Taxesagency.ae Services, and the effective date for cancellation of Paid Services shall be at the end of such Paid Services’ subscription period.
Notwithstanding anything to the contrary in the foregoing, with respect to subscriptions to Renewing Paid Services, such subscription will be discontinued only upon the expiration of the respective period for which you have already made payment. Please note that as the cancellation process may take a few days, in order to avoid the next automatic renewal and respective charge the cancellation request should be made at least fourteen (14) days prior to the expiration of the then-current service period.
For more information about cancelling your Paid Services, please visit Taxesagency.ae Help Center.
You may cancel your account or any services at any time. Once we process your cancellation request, we will not charge you for any additional subscription renewals.
6.2. Cancellation by Taxesagency.ae
Failure to comply with any of the Taxesagency.ae Terms and/or to pay any due Fee shall entitle Taxesagency.ae to suspend (until full payment is made) or cancel your User Account and User Platform (or certain features thereof), as well as the provision of any related Taxesagency.ae Services (e.g., Paid Services) or Third Party Services to you.
If you violate any of these terms or fail to make timely payments, we may suspend or cancel your account.
6.3. Loss of Data, Content and Capacity
If your User Account or any Taxesagency.ae Services or Third Party Services related to your User Account are cancelled (whether at your request or at Taxesagency.ae’s discretion), it may cause or result in the loss of certain content, features, or capacity of your User Account, including any User Content, End User data or other usage data retained therein, and including any domain name reservation or registration that was included in such Services (“Capacity Loss”). Taxesagency.ae shall not be liable in any way for such Capacity Loss, or for saving a backup of your User Account, User Content or End User data. Please also note that additional Fees may apply to re-activation of a User Account and/or any Taxesagency.ae Services following their cancellation, as determined by Taxesagency.ae in its sole discretion.
If your account or any of your services are cancelled, it may result in loss of content and data. You are responsible to back up your data and materials.
The Taxesagency.ae Services also include certain features which enable you to sell goods, content, media, event tickets and services through your User Platform (“User Products”, and collectively – “E-Commerce”).
You are solely responsible for your User Products and E-Commerce related activities, and any promotions and related Content contained or referred to in your User Platform, and compliance with any laws applicable thereto. We are merely providing the platform for you to manage your online E-Commerce activities. We are not involved in your relationship and/or any transaction with any actual or potential buyer of your User Products.
When someone purchases your User Products, the payments for such transactions will be processed through Taxesagency.ae Payments or through a third-party payment service provider (“Payment Provider(s)”).
You can use our services to sell your products, content and services online.
Taxesagency.ae may automatically connect you to Taxesagency.ae Payments to allow you to accept payments from your customers.
You are responsible for all your sales activities, including your relationships with customers and any payment service providers.
7.2. Payment Providers
We may charge you service fees for event tickets sold through your site.
Depending on your plan, Taxesagency.ae may charge you service fees for event tickets sold through your site. You hereby agree to pay such fees, as required by Taxesagency.ae, and authorize Taxesagency.ae to instruct its payment processing partners or your Payment Provider, as applicable, to deduct such fees from your relevant transactions, or to otherwise collect such fees.
7.4. E-Commerce Acknowledgments and Warranties
By using any of our E-Commerce features, you acknowledge, warrant and agree that:
You shall be solely and fully responsible for all Taxes and fees of any nature associated with your E-Commerce activities, including any Taxes related to the purchase or sale of the User Products, and to collect, report and remit the correct amounts to the appropriate authorities and/or inform your End Users of such and provide them with a duly issued invoice as required by law;
Any Taxes indicated by the E-Commerce features provided to you by Taxesagency.ae are solely provided for illustration purposes only, and may not be relied on in any way;
You shall be responsible for and bear all costs of procuring and delivering your User Products, and for providing them in a safe and professional manner, consistent with industry standards;
You are solely responsible for any and all statements and promises you make and for all assistance, warranty and support regarding the User Products, and shall provide true contact information on your User Platform for any questions, complaints or claims; and
You may not offer or sell any User Products, or provide any information, Content or material regarding User Products, which may be deemed hazardous, counterfeit, stolen, fraudulent, offensive or abusive; which are prohibited for sale, distribution or use; or which otherwise fail to comply with any applicable laws, including with respect to consumer rights, intellectual property or privacy rights, product safety, trade regulations and sanctions, support, maintenance and export; and –
Taxesagency.ae may, at any time and at its sole discretion, suspend, disable access to or remove your User Platform and/or any User Products - whether or not incorporated, published with or made a part of your User Platform at such time, without any liability to you or to any End Users, including for any Capacity Loss resulted therefrom.
8. Video Services
As part of the Taxesagency.ae Services, Taxesagency.ae may provide video services (such as Taxesagency.ae Video or Taxesagency.ae Pro Gallery) for managing videos on User Platforms (the "Video Services").
The use of the video services for your User Platform, may require that you receive a license to use certain patents from MPEG–LA (the "License"). It is your own exclusive responsibility to decide whether your activity requires a License and to obtain it. Information about the License can be obtained from MPEG LA L.L.C. here.
If your needs require a more inclusive plan than those regularly offered by us, please contact our support team at: contactvideo@Taxesagency.ae.